• Gartner ranked ServiceNow as the number one solution for technology workflows.
  • Its estimated revenue for 2024 was $2.9 billion, a 22% increase year-over-year.
  • 8,000+ global enterprises use ServiceNow, including 85% of Fortune 500.
  • 98% of the customers renewed subscriptions, indicating confidence in ServiceNow.

Our ServiceNow Integration Services

Enhance efficiency with our ServiceNow professional and outsourced integration services. As a certified partner, we ensure seamless workflows and faster ROI.

IT Service Management (ITSM)01

Whether you wish to boost productivity, lower costs, or improve user satisfaction, we can help with ServiceNow IT service management! Our ServiceNow Certified System Administrators and Application Developers cover everything from incident and knowledge management to reports and dashboards, offering a robust framework to elevate your IT service delivery.

IT Business Management (ITBM)02

Leverage ServiceNow’s ITBM tools to design IT services that meet unique needs. Our Certified Implementation Specialists and ITIL V3 Service Operation Professionals ease the process of predicting critical business requirements and assessing the value of your portfolio. Manage operational work on a single platform and eliminate bottlenecks to reach the market faster.

Integrated Risk Management (IRM)03

Plan, exercise, and recover from business disruptions faster than ever. Leverage our advanced ServiceNow IRM services, delivered by Certified Implementation Specialists and ITIL V3 Service Transition Experts. These services enable enterprises to modernize their legacy methods of managing corporate Governance, Risk, and Compliance (GRC).

ServiceNow SecOps04

Using third-party security tools? It can take a lot of time to identify and remediate cyber-threats. This is where our ServiceNow SecOps services help connect IT and Security to deliver better security responses. Our ServiceNow Certified System Administrators and ITIL V3 Foundation Experts manage the affected confidentiality and integrity of your CI, asset, or service.

Use Cases of Our ServiceNow Integration

Enabling faster and smarter resolutions

  • Automate technician scheduling and dispatching based on skills, location, and availability.
  • Enable real-time field visibility through a mobile FSM app for technicians and dispatchers.
  • Enhance service efficiency, reducing downtime and improving customer satisfaction.

Ensuring a seamless user experience

  • Deploy ServiceNow Service Portal to create self-service portals for vendors, employees, and customers.
  • Streamline vendor management workflows, procurement processes, and product support requests.
  • Improve operational efficiency by automating vendor approvals and tracking.

Optimizing IT asset management and compliance

  • Implement ServiceNow CMDB with automated discovery tools for accurate asset tracking.
  • Ensure standardized asset management, reducing compliance risks and IT inefficiencies.
  • Integrate with ITSM tools to streamline change management and impact analysis.

Proactively preventing IT issues with automation

  • Use automated service mapping to gain real-time visibility into IT infrastructure.
  • Deploy event management to detect and resolve issues before they impact users.
  • Implement operational intelligence to predict and prevent outages using AI-driven insights.

Ensuring regulatory compliance and protecting data

  • Automate business workflows and approval processes to eliminate manual inefficiencies.
  • Enhance data security by enforcing compliance rules across systems.
  • Speed up decision-making with automated approval workflows for business operations.

Transforming business operations with ServiceNow

  • Modernize IT and service management by seamlessly integrating legacy systems with ServiceNow.
  • Automate business workflows, reducing operational costs and improving productivity.
  • Enhance employee experiences by streamlining HR, IT, and customer service operations.

Our Tech Experts Lead Innovation and Change.

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Why Choose SoftProdigy for ServiceNow Integration Services?

At SoftProdigy, we empower businesses through comprehensive ServiceNow integration and big data analytics solutions fueled by machine learning, artificial intelligence, and the cloud. From strategic consulting to integration and ongoing support, we streamline business workflows for greater productivity and efficiency.

1

Certified Developers

As an officially registered ServiceNow partner, our team is well-versed in the integration and data cloud process. Our team of ServiceNow Certified Application Developers, System Administrators, and Implementation Specialists has completed the CAD, Integration Hub Micro-Certification, and Service Portal Fundamentals Micro-Certification.

2

ServiceNow Expertise

Rely on our ServiceNow Implementers, Implementation Specialists, and Technical Consultants to solve complex business problems. With in-depth knowledge of ServiceNow software asset management, IT service management, and SecOps, we cover strategic portfolio management, integrated risk management, and customer service management.

3

Reduced Manual Labor

Automate repetitive tasks and streamline processes with ServiceNow professional services, minimizing the spending on fixing flawed processes. Whether you are looking for Associate Application Developers, Professional Application Developers, or Expert Application Developers, we improve business efficiency by integrating ServiceNow into your existing systems.

4

Security & Compliance

Our ServiceNow development company also ensures end-to-end data encryption by prioritizing data security and adhering to ISO 27001-certified practices. We help businesses meet strict industry compliance standards and regulations, including GDPR, HIPAA, and more.

Our Tech Stack for ServiceNow Integration

As an award-winning digital transformation agency, we harness state-of-the-art tools and technologies to integrate ServiceNow solutions. Our tech stack is carefully designed to handle the complexities of modern data environments, ensuring seamless generative AI data integration and ServiceNow development.

ServiceNow Ecosystem: ITSM, ITBM, ITOM, IRM, SecOps, FSM, App Engine.

Integration Tools: REST APIs, SOAP APIs, MuleSoft, Dell Boomi.

Automation & AI: ServiceNow Flow Designer, AI Ops, Predictive Intelligence.

Cloud Platforms: AWS, Azure, Google Cloud.

DevOps & CI/CD: Jenkins, Docker, Kubernetes.

Security & Compliance: AES-256, Splunk, Qualys.

Our Methodology for ServiceNow Integration

At SoftProdigy, we follow a structured roadmap to ensure successful ServiceNow integration, from planning and deployment to continuous support and optimization. We carefully understand your business needs and develop a detailed strategy. We also customize the solution to ensure minimal disruption while providing ongoing maintenance and support.

Industries We Serve with ServiceNow Integration & Consulting Services

Transform healthcare organizations with ServiceNow.

We bring efficiency, security, and productivity to healthcare providers. Elevate your healthcare operations with AI-tailored ServiceNow integrations and reduce cost and downtime.

  • Automate patient management, appointment scheduling, and billing processes.
  • Enable real-time access to electronic health records (EHR) for faster decision-making.
  • Strengthen risk and compliance with HIPAA-compliant patient data management.

Elevate retail experiences, simplify operations, and reduce costs.

Enhance your customer service with integrated case management and self-service portals. We will help you automate everything from inventory management to supply chain processes.

  • Improve inventory visibility and supply chain efficiency with automated workflows.
  • Deliver great omnichannel experiences by integrating customer data across platforms.
  • Enable AI-driven customer support to enhance response times and service quality.

Ditch silos and manual business processes with ServiceNow.

Improve asset management and predictive maintenance with our ServiceNow EAM integrations. We streamline everything from IT to HR processes to support operational excellence.

  • Connect IT and operations without compromising security.
  • Implement predictive maintenance to prevent downtime and extend equipment life.
  • Automate work order management and part ordering for seamless production workflows.

Future-proof customer experiences and risk management.

Want to optimize financial operations with automated workflows or real-time reporting? We can help! Ensure compliance with industry regulations through integrated audit trails of ServiceNow integration.

  • Detect and prevent frauds and cyberattacks with AI-powered security analytics.
  • Automate transaction monitoring and regulatory reporting for compliance.
  • Enhance customer onboarding and support with self-service portals.

Optimize customer onboarding and supporting processes.

As a leading cloud computing services provider, we automate subscription management and billing workflows to enhance IT operations and incident management for SaaS platforms. Improve scalability and performance monitoring for cloud-based applications.

  • Automate subscription lifecycle management, renewals, and billing.
  • Enable AI-driven helpdesk and support ticketing for improved customer service.
  • Improve scalability and performance monitoring for cloud-based applications.

18+

Years of Experience

1250+

Clients Served

5000+

Projects Done

200+

Industry Experts

Transform your business now!

What Our Clients Say

Tzachi Frid

“We are extremely happy with the website that SoftProdigy built for us. It’s mobile-responsive, visually appealing, easy to navigate, SEO-friendly, and everything that we asked for. Also, the CMS is intuitive and user-centric. Their team was a pleasure to work with and even offered support post launch. We’d love to work with the team in the future.”

Tzachi Frid

Founder at

Client - SoftProdigy

“Though there were delays from my side, thanks for delivering what was promised. You were really patient. The ORM campaign produced definitive and solid results. I was truly impressed and all the deliverables were on time. If somebody were to ask me for something similar, I’d definitely recommend your services.”

James Kellogg

Founder at

client image

“The SoftProdigy team took the time to understand the “why” behind the project which allowed them to not only make a great app but be a trusted consultant throughout the project. My team and I are very happy with our experience working with SoftProdigy. The team is quick to respond and develop solutions as needed throughout the project. Moreover, they’re highly responsive and fast.”

Tate Z

Founder at

Sashank - SoftProdigy

“We started out in January with lots of to-do lists to redesign the existing website. The newly designed website is now completed and I have to say that it looks great! Not only are they professional, but they also possess the patience of a saint. If you’re looking for a level of commitment, SoftProdigy is the team to rely on.”

Sashank

Founder at

Frequently Asked Questions

These services entail constant usage, support, and enhancement of your ServiceNow environment. They consist of request services, managing services, tailored services, and consultancy services to ensure that your ServiceNow solutions properly align with your needs.

These services allow you to access a team of certified ServiceNow experts and minimize the reliance on internal professionals. You can scale up or down depending on your demands. Make sure that the ServiceNow plan you make is in line with your enterprise objectives.

Data migration consists of three main stages. The planning stage includes creating a strategic blueprint of the data assets that you need to migrate. The protocol stage consists of the transition along with data sampling, cleansing, verification, restructuring, etc. The reporting stage ensures a final check on the migrated assets to alert you of any potential risks or issues.

Yes, our ServiceNow development and integration process starts with an evaluation of your current ServiceNow installation and organizational goals. Accordingly, we will come up with a customized solution and delivery plan that’s relevant to your status and objectives.

SoftProdigy offers 24/7 customer support, including help desk support, technical troubleshooting, user assistance, system monitoring, regular maintenance, and updates. Contact us today for a free consultation!