• The sentiment analysis market is projected to reach $6.4 billion by 2025.
  • Natural Language Processing (NLP) accounts for 65% of the market.
  • Real-time sentiment tracking tools make up over 58% of the market share.
  • AI-powered text and speech analysis accounts for 42% of the market share.

Our Sentiment Analysis Services

Sentiment Monitoring01

Get an end-to-end view of consumer preferences and behaviors with our dynamic emotion-tracking services that help you detect consumer mood changes and prevent churns. Keep an eye on shifting opinions and respond to them promptly.

Intent Classification 02

Know exactly what your customers think of your brand and respond accordingly. Our user intent analytics solutions are designed to track and classify queries, comments, emails, and other data, improving everything from sales and marketing to customer service.

Market Trend Analysis 03

Our enterprise software development company uses historical data to forecast future changes in public opinion and modify your business plans accordingly. Identify emerging trends, understand customer needs, and optimize your marketing strategy for maximum impact.

Social Media Analysis04

Want to understand the pulse of your audience on social media? Our advanced AI-powered algorithms can help analyze sentiment across different channels and gain actionable insights into customer perceptions, brand reputation, and competitor activity.

Competitor Analysis 05

Stay ahead of the competition with our in-depth competitor analysis services that help your brand compete against industry rivals. Gain valuable insights into competitor strategies, including marketing, messaging, and customer engagement.

NLP Software Development06

Ready to transform your business requirements into full-fledged software solutions? Our AI and deep learning agency leverages NLP to interpret text data’s tone and context, uncovering insights buried in data and providing sentiment analysis for even complicated languages.

Use Cases of Our Sentiment Analysis Services

Monitor and protect your brand image in real time

Our AI chatbot development company is here to help detect negative trends early, respond to crises proactively, and engage with positive feedback to strengthen your brand reputation.

  • Track online sentiment across multiple online platforms.
  • Improve brand credibility with data-driven engagement strategies.

    • Identify pain points and make data-backed improvements.

    Want to boost your customer engagement and satisfaction? We analyze customer feedback from emails, chatbots, and social media interactions, so you can make better branding decisions.

  • Enhance customer service interactions using emotion detection.
  • Personalize responses based on sentiment-driven insights.

    • Make informed decisions with public opinion insights

    Analyze public sentiment on political campaigns, public policies, and social issues. Our AI-driven sentiment analysis solutions help governments, researchers, and advocacy groups understand public opinion trends.

  • Identify shifts in public perception with real-time analytics.
  • Predict election outcomes based on sentiment patterns.

    • Analyze competitors and improve product usability.

    Use sentiment analysis to identify what customers like or dislike about your competitors. Our app development agency helps businesses identify hidden patterns in customer sentiments and create new opportunities in the market.

  • Identify emerging trends in customer behavior and feedback.
  • Provide tailored content and messages to individual users.

    • Revolutionize HR with AI-powered sentiment analysis

    Improve workplace culture by analyzing employee feedback from surveys, emails, and reviews. We will help you identify areas for improvement and enhance employee engagement.

  • Detect underlying concerns in employee communications.
  • Optimize HR strategies with AI-powered sentiment insights.

    • Our Tech Experts Lead Innovation and Change.

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    Why Choose Our Sentiment Analytics Services?

    At SoftProdigy, we empower businesses through comprehensive sentiment analysis and big data analytics solutions fueled by machine learning, NLP, and the cloud. From strategic consulting and planning to analysis and support, we cover everything!

    1

    In-Depth Analysis

    Our sentiment analysis services dive deep into understanding consumer emotions across various communication channels, including social media and chatbots. We provide precise insights to help you enhance your brand loyalty and business efficiency.

    2

    Proactive Reputation Management

    Address potential threats and seize opportunities promptly. We enable your brand to manage its online reputation with real-time sentiment data. Our team of seasoned AI experts is adept at employing advanced tools to analyze vast amounts of unstructured data.

    3

    Security & Compliance

    Our AI/ML development company ensures end-to-end data encryption by prioritizing data security and adhering to ISO 27001-certified practices. We also help businesses meet strict industry compliance standards, including GDPR, HIPAA, and more.

    4

    Responsible AI

    We are committed to delivering ethical and transparent sentiment analysis solutions, ensuring that our AI/ML development services comply with strict regulations. Leverage the best-in-class tools and technologies that are bound to protect user data and privacy.

    Our Tech Stack for r Sentiment Analytics

    As an award-winning digital transformation agency,/a>, we harness state-of-the-art tools and technologies to build advanced sentiment analysis solutions. Our tech stack is carefully designed to handle the complexities of modern data environments, ensuring seamless generative AI data integration and sentiment analytics.

    Programming Languages: Python, R, JavaScript, Java.

    AI Frameworks: TensorFlow, PyTorch, OpenAI GPT, Stable Diffusion.

    Cloud Platforms: AWS, Google Cloud, Microsoft Azure.

    Data Management Tools: Snowflake, Databricks, MongoDB, PostgreSQL.

    Visualization: Matplotlib, Seaborn, Tableau, Power BI, D3.js.

    QA & Testing: Selenium, Appium, Postman, Jest, Mocha.

    Our Methodology for Sentiment Analysis

    At SoftProdigy, we follow a structured roadmap to ensure the success of sentiment analysis projects. We collect and optimize vast amounts of data to develop AI models through iterative training and prompt engineering processes. Let’s build robust sentiment analysis solutions from scratch and transform your business operations! Data Collection Preprocessing Analysis Visualization Training Customization Feedback Evaluation

    Industries We Serve With Sentiment Analytics

    Driving innovation with sentiment analytics

    Since automotive companies use online platforms to get customer feedback, we use this feedback to enhance marketing and advertising efforts. Our software development company relies on advanced sentiment analysis techniques for autonomous vehicle development.

    • Customer feedback on vehicle performance
    • Brand reputation monitoring and optimization
    • AI-driven automotive trend analysis

    Enhancing risk assessment with AI-powered insights

    We help insurance companies automate their recurring processes, reducing the workload on their insurance agents and teams. Our AI chatbot development company builds chatbots that allow customers to file claims and carry out other processes without any hassle.

    • Claims sentiment analysis
    • Customer feedback monitoring
    • Fraud detection through sentiment analysis

    Uncovering sentiment-driven market insights.

    Whether you want to analyze customer feedback, evaluate customer interactions, or identify compliance risks, we are here to assist you in your journey. Our solutions analyze investor sentiments, news articles, and social discussions to provide investment insights.

    • Improved banking strategies with accurate predictions.
    • Assessing stock market and trading sentiments in real time.

    Enhancing shopping experiences with AI-driven sentiments

    For retail businesses, sentiment analysis is a great way to enable operational enhancements, product quality improvements, and competitive intelligence. We analyze customer reviews and comments to enhance the buying experience for your retail business.

    • Personalized shopping experiences
    • Sentiment-based pricing strategies
    • Improved product recommendations

    Analyzing public sentiment for strategic decision-making

    When it comes to politics and governance, our sentiment analysis services can be used to measure emotional beliefs on any topic. For instance, you can analyze the positive or negative mentions about a particular candidate.

    • Real-time voter sentiment tracking
    • Public opinion on policies and legislation
    • Social media sentiment monitoring for political campaigns

    18+

    Years of Experience

    1250+

    Clients Served

    5000+

    Projects Done

    200+

    Industry Experts

     Transform your business now!

    What Our Clients Say

    Tzachi Frid

    “We are extremely happy with the website that SoftProdigy built for us. It’s mobile-responsive, visually appealing, easy to navigate, SEO-friendly, and everything that we asked for. Also, the CMS is intuitive and user-centric. Their team was a pleasure to work with and even offered support post launch. We’d love to work with the team in the future.”

    Tzachi Frid

    Founder at

    Sashank - SoftProdigy

    “We started out in January with lots of to-do lists to redesign the existing website. The newly designed website is now completed and I have to say that it looks great! Not only are they professional, but they also possess the patience of a saint. If you’re looking for a level of commitment, SoftProdigy is the team to rely on.”

    Sashank

    Founder at

    client image

    “The SoftProdigy team took the time to understand the “why” behind the project which allowed them to not only make a great app but be a trusted consultant throughout the project. My team and I are very happy with our experience working with SoftProdigy. The team is quick to respond and develop solutions as needed throughout the project. Moreover, they’re highly responsive and fast.”

    Tate Z

    Founder at

    Client - SoftProdigy

    “Though there were delays from my side, thanks for delivering what was promised. You were really patient. The ORM campaign produced definitive and solid results. I was truly impressed and all the deliverables were on time. If somebody were to ask me for something similar, I’d definitely recommend your services.”

    James Kellogg

    Founder at

    Frequently Asked Questions

    Sentiment analysis is all about analyzing customer sentiments expressed through text or audio data. It enables individuals and businesses to identify, extract, quantify, and analyze subjective information and then act on that subjective data to boost customer loyalty.

    Sentiment analysis helps businesses improve consumer satisfaction by analyzing how well their products or services meet the user’s needs. Businesses can also employ the technology to predict the success of new products, services, or marketing campaigns.

    NLP can be used in sentiment analysis to process and analyze text data, which subsequently helps identify sentiment-related patterns. You can determine the sentiment expressed in text with robust NLP techniques like text preprocessing, feature extraction, and machine learning algorithms.

    A common example of sentiment analysis is analyzing social media posts and interactions to determine whether they express positive, negative, or neutral sentiments about a particular product, service, brand, or topic.

    At SoftProdigy, we specialize in building the simplest to the most complex custom AI solutions, including AI chatbots, image recognition, NPL models, LLMs, and more AI solutions based on your requirements. Contact us today for a free consultation!