• 55% of businesses that use chatbots get more leads.
  • 90% say chatbots helped resolve complaints faster.
  • 74% of users prefer interacting with chatbots for FAQs.
  • 87% describe their conversations with chatbots as positive.

Our Chatbot Development Services

Get ready to make customer interactions simpler with our AI chatbot services. Build humanized, conversational bots that are easy to integrate with any platform and provide precise responses to customers. Let’s scale your business with cutting-edge chatbot development services.

Custom Chatbot Development 01

Whether you want to streamline customer support or automate repetitive business processes, we develop and design custom chatbot solutions to fit your business specifications. Our work revolves around you and your business to create a bot with elements that align with your unique requirements and brand identity.

Conversation UI Design 02

We craft user-friendly and intuitive conversation interfaces for chatbots. This promotes natural language flow, clear prompts, and easy navigation for a smooth user experience. Further, we provide ongoing support and maintenance to ensure your chatbot functions optimally.

NLP Bot Development 03

Integrate the most innovative NLP features in your chatbot and allow it to better understand and answer natural language questions. Free you up from unnecessary wait time by enabling you to address your customers and their questions quickly. We leverage advanced NLP integration tools to provide uninterrupted communication between customers and brands.

Chatbot Integration04

We build chatbot APIs capable of integrating across multiple domains and platforms, including mobile apps, backend systems, and databases. Create personalized experiences and provide precise responses to customers. Our seamless integration ensures smooth operation and high efficiency when communicating with customers. .

Voice Bots Development 05

Being an award-winning software development company, we have the capability of customizing voice bots that are able to answer questions through audio or video. Whether it’s a product purchase or complaint, these voice agents are trained to handle any type of question related to the customer’s business.

Chatbot Enhancement 06

We not only provide chatbot application development from scratch, but also post-development maintenance and optimization. Enhance your chatbot with cutting-edge features and technologies, so you can finetune your existing business processes. Our team relies on analytics to enhance conversational flow and domain-specific UX to ensure your chatbot operates at its peak potential.

Use Cases of Our Chatbot Development

Leveraging the power of natural language processing.

Whether you want to boost engagement, automate tasks, or deliver exceptional support, leverage the power of natural language processing. We can help you build a GPT chatbot and deploy on your website or social media to reduce waiting times for your customers.

  • 34% of consumers find AI chatbots in customer service actually helpful.
  • 36% of marketing executives report using chatbots to engage with customers.

Developing AI assistants that respond to user queries.

Transform the way your business interacts with customers and employees and provide 24/7 support with quick responses to FAQs. We design and develop an innovative chatbot to troubleshoot and process requests. This will reduce the workload on your support team, helping them focus on other important tasks.

  • More than 8.5 million businesses are currently using voice assistance.
  • The numbers are growing at a modest growth rate of 2.9% yearly.

Optimizing your sales funnel With AI.

If you wish to engage website visitors, qualify leads, and capture important data to support your sales funnel, our chatbot solutions can assist. We ensure your business reaches out to more potential buyers and piques their interest in your product or service.

  • Automated engagement can increase lead conversion rates by up to 40%.
  • 99% of brands using chatbots have boosted their lead conversions by at least 10%.

Guiding users through product searches and assisting with orders.

Streamline the shopping experience like orders and payments with secure chatbot solutions tailored to your ecommerce business needs. Navigate your customers through product recommendations, assist with order placements, and even manage post-purchase support.

  • 80% of e-commerce and retail businesses use or plan to use AI chatbots.
  • 71% of consumers prefer to chat with a chatbot when checking the status of an order.

Gathering valuable insights with chatbots.

We build bots that can facilitate surveys and collect feedback from customers post-interaction. This helps businesses gain insights into customer satisfaction, preferences, and areas for improvement without overwhelming customers.

  • Engage users with conversational surveys, improving response rates by 40%.
  • Capture customer sentiments immediately after service, enhancing data accuracy by 20%.

Our Tech Experts Lead Innovation and Change.

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Why Choose Our Chatbot Development Services?

At SoftProdigy, we are focused on optimizing your automated interactions for maximum business efficiency and results. Our chatbot developers build customized solutions and deploy on any platform using the right framework that suits your business needs. Integrate cognitive services to revolutionize the way your business interacts with your customers.

1

Seamless Integration

Our chatbots can be easily integrated with your existing system, serving your customers on their favorite platform. Whether it’s your website, SMS, or social media page, the integration provides customers with instant responses while maintaining a consistent brand voice. This allows you to pull data and enhance your business capabilities.

2

Faster Response Time

Our chatbots can act quickly upon your customers’ interests, helping you gain insights to trigger more customer engagement and conversions. They are designed to simulate human conversations with users, so you can identify each customer and provide personalized experience for their preferences.

3

Extensive Development Expertise

Backed by a solid track record of building powerful and intelligent chatbot for multiple industries, SoftProdigy capitalizes on its wealth of experience and a proficient development team to deliver tailor-made chatbot applications. These chatbots are always aligned with clients’ specific business needs, no matter how simple or complex they are.

4

Cost-saving Solutions

We build innovative chatbots that can reduce customer service costs by automating mundane tasks, such as answering frequently asked questions. Additionally, they can also help you reduce the need for human agents and provide cost-effective solutions for scaling customer service operations.

Our Tech Stack for Chatbot Development

We use industry-leading tools and technologies to ensure scalability, accuracy, and seamless integration for a robust chatbot experience. The choice of our technology stack for chatbot development depends on the specific requirements and target platforms of your project.

Programming Languages: Angular, Ruby, Python, Java.

Cloud Services: AWS, Azure, Google Cloud Platform.

Testing: Selenium, OWASP ZAP, Katalon, and JMeter

Frameworks: NLTK, spaCy, TensorFlow, PyTorch, RASA.

AI/ML: TensorFlow, PyTorch, Scikit-Learn, Azure ML, NLTK, Chatbots, NLP, Hugging Face.

Backend Development & APIs: Node.js, CSML, RESTful APIs.

Databases: MySQL, PostgresQL, MongoDB, Cassandra.

Our Methodology for Chatbot Development

We at SoftProdigy rely on a combination of pre-programmed scripts and machine learning algorithms for chatbot development. Our team follows a well-structured methodology to ensure each chatbot is strategically designed, rigorously tested, and carefully optimized to deliver exceptional performance and user experience.

Industries We Serve With Chatbot Development

24/7 AI-Driven Customer Support

With our AI-driven chatbots, fintech businesses provide 24/7 customer support and handle common inquiries. Build innovative bots that offer personalized financial guidance and serve as virtual assistants for mortgage selection, risk comprehension, bank applications, payments, etc.

  • 70% of customer inquiries can be resolved through chatbots.
  • Reduce customer support and operational costs by 40-50%.

Enhanced Patient Care and Experience

Incorporate our chatbot solutions in your healthcare organization and improve patient experiences. Provide tailored interactions and personal appointments with doctors. These solutions are widely used for repetitive tasks like push notifications, scheduling meetings, and managing reminders for sample orders.

  • 60% of repetitive healthcare tasks like scheduling and reminders can be automated with chatbots.
  • Provide personalized care that enhances patient outcomes by up to 30%.

Streamlined Sales and Customer Engagement

AI bots and virtual assistants are a great way to address customer inquiries about property details. From the size of bedrooms to pricing and location, we can help you provide tailored assistance throughout the sales process for better customer engagement, streamlining your real estate operations on the go.

  • Up to 80% of customer inquiries can be managed efficiently with bots.
  • Leverage dynamic pricing models with bots that can increase revenue by 10%.

Personalized Tutoring and Student Support

Build AI-driven tutoring bots that learn about students and their queries, knowledge, skills, and preferences. This helps edtech businesses provide streamlined support for classwork, homework, projects, and even exams. Our chatbots focus on high-quality education and student progress monitoring.

  • 75% of students can benefit from personalized support provided by AI.
  • Get a 50% boost in student engagement through chatbot models.

Real-Time Assistance and Product Recommendations

Our chatbots and AI assistants can quickly assist customers with product inquiries, purchases, and tracking. They can also offer personalized product recommendations, discounts, and promotions based on customer preferences.

  • Achieve up to a 50% boost in conversion rates through personalized product suggestions.
  • Build recommendation bots that can lead to a sales increase by 30%.

Efficient Coordination and Customer Updates

We build bots to help logistics streamline the coordination of transportation services, such as taxis and rideshares. Use them to locate nearby routes, track shipments, and book deliveries. They can also provide customers with real-time updates on traffic conditions when orders arrive.

  • Experience 40% reduction in wait times by automating transport service inquiries and logistics tracking.
  • Integrate chatbots with predictive maintenance systems to reduce equipment downtime by 50%

18+

Years of Experience

1250+

Clients Served

5000+

Projects Done

200+

Industry Experts

Transform your business now!

What Our Clients Say

Client - SoftProdigy

“Though there were delays from my side, thanks for delivering what was promised. You were really patient. The ORM campaign produced definitive and solid results. I was truly impressed and all the deliverables were on time. If somebody were to ask me for something similar, I’d definitely recommend your services.”

James Kellogg

Founder at

Sashank - SoftProdigy

“We started out in January with lots of to-do lists to redesign the existing website. The newly designed website is now completed and I have to say that it looks great! Not only are they professional, but they also possess the patience of a saint. If you’re looking for a level of commitment, SoftProdigy is the team to rely on.”

Sashank

Founder at

client image

“The SoftProdigy team took the time to understand the “why” behind the project which allowed them to not only make a great app but be a trusted consultant throughout the project. My team and I are very happy with our experience working with SoftProdigy. The team is quick to respond and develop solutions as needed throughout the project. Moreover, they’re highly responsive and fast.”

Tate Z

Founder at

Tzachi Frid

“We are extremely happy with the website that SoftProdigy built for us. It’s mobile-responsive, visually appealing, easy to navigate, SEO-friendly, and everything that we asked for. Also, the CMS is intuitive and user-centric. Their team was a pleasure to work with and even offered support post launch. We’d love to work with the team in the future.”

Tzachi Frid

Founder at

Frequently Asked Questions

While offering convenience and added customer services, chatbots are a great way to boost operational efficiency and bring operational costs down. They allow businesses to resolve a variety of customer queries and issues that may require real-time human interactions.

Hire chatbot developers who are equipped with enough skills to implement a virtual solution based on your business requirements. Our team has experience in developing chatbots for a variety of industries, such as news and media, retail, and banking. Plus, we will provide you with a robust front-end user interface that connects with different interfaces, including websites and social media.

Yes, we deliver multilingual support at scale to help you automate customer service in different languages. Our chatbots are trained to decode different dialects, understand what the user is asking for, and then respond naturally and accurately.

Our experienced developers build secure and smooth code chatbots that can transform your business. These chatbots maintain a natural language conversation with users in real time. We also create AI chatbot programs that understand the intent of users and react appropriately based on organizational data. To learn more about our chatbot development process, feel free to Contact us!

Thanks to their 24/7 availability, automated customer support, and instant responses, our AI-powered chatbots can help you reduce costs by automating complex and repetitive business tasks. They can help fulfill customer needs even during off-hours, while providing data for analytics and business strategy refinement.

It depends! The chatbot deployment and integration depends on the complexity and specifications of your project. On average, it usually takes six to eight weeks to create and implement a working chatbot.

Yes, our chatbot development services consist of ongoing support and maintenance. Whether it’s to provide technical support, maintenance, or updates for your chatbot, we are always available.